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Technical data of the support.timico.co.uk

Geo IP provides you such as latitude, longitude and ISP (Internet Service Provider) etc. informations. Our GeoIP service found where is host support.timico.co.uk. Currently, hosted in United Kingdom and its service provider is Timico Limited .

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support for timico products & services | timico | managed services support log in services digital workplace communication productivity collaboration cloud & platforms hosting data protection public cloud network & connectivity security managed services about you industry retail leisure professional services not for profit job role it leaders ceo & mds operations problems we solve improving team collaboration creating adaptable environments managed services for business differentiation growth & expansion success stories why timico? mid-market expertise the timico platform strategic partnerships making the difference compliance & security insights contact us support log-in support get advice, answers, and information on our products and services. technical support or billing support technical support remote support synergy uc broadband timico cloud portal numbering security hosting services voip for business voip cortex wireless setup plesk panel mobile telephony features mam server monitoring ssl certificates settings remote support remote support what is remote support? when attempting to resolve a fault it may, on certain occasions, be necessary for a timico technical support advisor to access your computer remotely. this will allow them to look at the way your computer is configured to work with various timico services such as broadband, emails etc. and possibly, with your permission, adjust some settings. to do this we use a secure program called fastsupport. is fastsupport secure? fast support is market leading, remote access software, powered by citrix gotoassist. this program uses high level security and is a completely safe way of timico supporting you. you should however only join support sessions with people or organisations you recognise and trust and be cautious if you receive unsolicited requests to access your computer. what will happen when timico access my computer? whilst using fastsupport, a timico technical support advisor will temporarily be able to take over some of the functions on your computer. this may involve taking control of your mouse and keyboard. we will always talk you through the steps we are performing and offer guidance. setting up a fastsupport session go to www.fastsupport.com where you will see the login page: complete the two required fields and click ‘continue’: your name: the support key - this a unique code that will be provided to you by the timico technical advisor and will always be three sets of three numbers as shown in the example below. you will most likely then be promoted to run java ™ (although this may depend on your operating system and browser). we recommend that you select ‘run this time’. if your java ™ is already up to date or once you have given permission to java ™ to run, the ’starting go toassist’ download will start. there is a progress bar showing the status of the download. once the progress bar reaches 100% the screen will change to show that the session is connecting. a pop up may appear asking if you want to ‘run this application’. please click ‘run’. once selected a new progress bar will appear showing the status of the connection between our service and your pc. please click ‘run’ when prompted by your machine. once the connection is established you can close the window (usually in the top right hand corner if using windows or top left hand corner on a mac). the final screen you should see indentifies the name of the timico technical advisor that you are talking to. if this is not the case please do not accept the invitation. how do i terminate the session? you can terminate the fastsupport session at any time by clicking the ‘end session’ icon which is in the bottom right hand corner how do i know a session is terminated? the following confirmation message will appear on your screen when the session is ended. will timico be able to access my computer after the session has ended? no. whether you or the timico technical advisor terminate the session, it cannot be re-established. if the connection is lost mid-session a new session will be have to be set up. a new support key will be provided by timico and you will have to go through the process of accepting the connection again. synergy uc synergy uc do i need to configure my handset? timico provides pre-configured handsets for instant connection to synergy. your internal system administrator will advise if your handset is preconfigured or if it needs any local configuration prior to installation. he/she will also advise what network connection point you should use or if you are to connect directly into the local broadband router or a data switch. if you have purchased a pre-configured synergy handset, all you need to do is plug this straight into your network point or broadband router as advised. as soon as the handset has powered on and downloaded its configuration files you will be able to begin making and receiving calls. how to use your synergy desktop client how to set up a polycom vvx business media phone setting up a conference call how to transfer a call end user portal - overview end user portal - how to change your password end user portal - how to divert calls to your mobile connecting your handset to the network if you have been advised that your ip phone and pc will work off a single ethernet network connection then connect the network cables. the cable from the network point, router or switch will connect to the lan socket on the ip phone. you will need a similar cable to connect from the pc socket on the phone to the network socket on your pc. otherwise just the connection from the lan socket is all that is required. if you haven't got a poe switch you can purchase a mains power adapter separately. please contact timico for assistance. i cannot make/receive calls from the handset – what should i do? the ip handsets need to communicate with the synergy platform in order to retrieve the necessary configuration files for your account. if your handset is not connecting, there could be something on your network blocking the handset reaching us. if your network has not been provided by timico please refer to your network provider or it administrator for support in the first instance. how do i set up a new voicemail greeting? mobile app: once logged in go to the settings icon -> ‘greetings’ then choose the type of greeting you’d like to create from the list by pressing on the pencil icon either press on the record button to record a new greeting, or delete the current greeting and create a new one once finished press the tick icon to save the greeting. telephone: dial 121, if your phone number is recognised you’ll be asked to enter your pin, or press “star” to enter another mailbox number listen to the instructions and dial 6 to access your account settings then press 2 to access greetings follow the instructions to change your greeting. web portal: log into your portal from https://synergy.voicemail.timico.co.uk/ on the home screen, click on ‘options’ -> go to ‘greeting’ select the greeting type you’d like to set and record or import a greeting if needed click ‘update’ to save. do i need to configure my handset? timico provides pre-configured handsets for instant connection to synergy. your internal system administrator will advise if your handset is preconfigured or if it needs any local configuration prior to installation. he/she will also advise what network connection point you should use or if you are to connect directly into the local broadband router or a data switch. if you have purchased a pre-configured synergy handset, all you need to do is plug this straight into your network point or broadband router as advised. as soon as the handset has powered on and downloaded its configuration files you will be able to begin making and receiving calls. broadband broadband how can i set up broadband usage alerts with timico? you can be notified by email and/or twitter if you are close to, or

URL analysis for support.timico.co.uk

Whois Information

Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Error for "timico.co.uk".

the WHOIS query quota for 2600:3c03:0000:0000:f03c:91ff:feae:779d has been exceeded
and will be replenished in 1054 seconds

WHOIS lookup made at 09:04:53 22-Jul-2017

--
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:

Copyright Nominet UK 1996 - 2017.

You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REFERRER http://www.nominet.org.uk

  REGISTRAR Nominet UK

SERVERS

  SERVER co.uk.whois-servers.net

  ARGS timico.co.uk

  PORT 43

  TYPE domain

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2017.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REGISTERED no

DOMAIN

  NAME timico.co.uk

NSERVER

  ADEL.NS.CLOUDFLARE.COM 173.245.58.55

  TOBY.NS.CLOUDFLARE.COM 173.245.59.239

Mistakes

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